]project-open[ : @This Wiki
Portrait

Welcome, Unregistered Visitor

Contact ·  Index · Login · Register
 

Contents

Remote Training
Support
SaaS Service

1 registered user
 in last 24 hours

V3.4 Press-Release ITSM

Please do not release before November 1, 2009.

]project-open[ V3.4 With ITIL Support

The new version of the open-source project- and service-management system includes functionality developed specifically for IT departments planning to introduce ITIL or similar best practices to streamline their IT operations.

Barcelona, Spain, October 31, 2009 — ]project-open[ today announced the release of ]po[ version 3.4, which includes several new packages for the integrated management of IT operations. These new functionalities make it much simpler to implement ITIL and similar best practices by covering a large percentage of ITIL processes with pre-defined and pre-configured functionality. All new packages are integrated with project and financial management, making it possible to apply Activity Based Costing (ABC) and other controlling methods to IT operations. The open-source nature of ]project-open[ reduces the cost of an implementation, allowing even medium and small IT departments to reap the benefits of ITIL and similar frameworks.

“]project-open[ is the first open-source IT management system to integrate project management, service management, configuration management and financial management in one consistent application” says Frank Bergmann, the founder of ]project-open[. “It is still unusual for open-source projects to deal with financial and regulatory issues, but we believe that this is part of the maturing process of OSS.”

Version V3.4 of ]project-open[ includes the following new functionalities:

All packages are based on the ]po[ configuration system, allowing users to add new attributes to objects and configure drop-down boxes. Workflows make it possible to control the life cycles of objects. Integrations are available with Active Directory/LDAP, Nagios, OCS Inventory NG, GanttProject and OpenProj. Integration with SAP and other back-end systems is available on request.

You can find our press kit at http://www.project-open.org/documentation/press_kit. A demo server is available at http://demo.project-open.net/. For free download and installation instructions, please visit http://www.project-open.org/documentation/install_main.

Further Information

Frank Bergmann
Founder ]project-open[

Ronda de Sant Antoní 51, 1o 2a

08011 Barcelona

Tel: +34 933 250 914

Cell: +34 609 953 751

Fax: +34 932 890 729

press@project-open.com

www.project-open.com/

About ]project-open[

]project-open[ is a company founded by German engineers in Spain. ]project-open[ develops the open-source based ]project-open[ product, offering support, professional services and extension modules.

The ]project-open[ product is a project, service and financial management application for organizations in the consulting, IT, engineering, legal, advertising and translation industries.

]po[ covers the entire project life cycle from sales (CRM), staffing (HR, skill management), execution (timesheet, controlling, helpdesk, collaboration) to invoicing and payments. The ]po[ architecture is designed for mission-critical applications with a rock-solid infrastructure and a sophisticated role-based permission system.


Please take a moment to complete this form to help us improve our service.

Note:
Please only provide feedback in regards to content this page shows. For support inquiries please refer either to the Community Support forum at Sourceforge or check out our 'Professional Support'

Did this page help you to achieve your goal?

 Yes  No  Don't know

Please provide us with comments to improve this page:

How useful is the information?

 1  2  3  4  5
Not
useful
      Extremely
useful
 
  

Explore

Installers
Demo Server
Modules & Functionality
Packages
Business Processes supported
FAQ's

Help

Getting started
User Manuals
Configuration Manuals
Community Support
Professional Support

News

News
Twitter
RSS Community / Sourceforge
Register for Newsletter

Get in touch

Contact
Register



Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 2.0 Generic License - Privacy Policy