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]po[ ITSM Configuration Mgmt

SLA Management (ITSM/ITIL) Help Desk/ Service Desk Configuration Manageent (ITSM/ITIL) Release Management (ITSM/ITIL) Customer Portal Change Management (ITSM/ITIL) Problem Management (ITSM/ITIL) Incident Management (ITSM/ITIL) ITSM Module

(Please click on the hexagons for more information)


This package allows IT departments overseeing and maintaining wide spread networks of multiple machines and terminals to compile databases of information about the various configuration options presently installed on each particular machine.  This database has all the normal functionality and interactivity of a standard database, and additionally has plug ins to all the normal ]project-open[ routines of ticket, workflow, and timesheet task processing, etc.

image:screenshot_package_intranet_confdb.gif 

References

Related Object Types

  • [Configuration Item]

Related Modules

Package Documentation

Kind: Publicity:
[Library Files | Procedures | SQL Files | Content Pages] [Public Only | All]

TCL Libraries

tcl/intranet-confdb-procs.tcl        

TCL Procedures

im_conf_item::new       Create a new configuration item. 
im_conf_item_delete       Delete a configuration iem 
im_conf_item_list_component       Creates a HTML table showing a list of configuration items associated with a project, a user or a ticket. 
im_conf_item_list_component_old       Returns a HTML component to show all project related conf items 
im_conf_item_new_project_rel       Establishes as is-conf-item-of relation between conf item and project 
im_conf_item_nuke       Permanently deletes the ConfItem from the database. 
im_conf_item_options       Returns a list of all Conf Items. 
im_conf_item_permissions       Fill the "by-reference" variables read, write and admin with the permissions of $user_id on $conf_item_id 
im_conf_item_related_objects_component       Returns a HTML component with the list of related tickets. 
im_conf_item_select_sql       Returns an SQL statement that allows you to select a range of configuration items, given a number of conditions. 
im_conf_item_status_active        
im_conf_item_status_deleted        
im_conf_item_type_cvs_repository        
im_conf_item_type_hardware        
im_conf_item_type_host        
im_conf_item_type_laptop        
im_conf_item_type_license        
im_conf_item_type_mainframe        
im_conf_item_type_network_device        
im_conf_item_type_pc        
im_conf_item_type_po_package        
im_conf_item_type_po_process        
im_conf_item_type_postfix_process        
im_conf_item_type_postgresql_process        
im_conf_item_type_pound_process        
im_conf_item_type_process        
im_conf_item_type_server        
im_conf_item_type_service        
im_conf_item_type_software        
im_conf_item_type_specs        
im_conf_item_type_workstation        
im_conf_item_update_sql       Returns an SQL statement that updates all Conf Item fields from variables according to the ]po[ coding conventions. 
im_navbar_tree_confdb       Creates an <ul> ...</ul> collapsable menu for the system's main NavBar. 
im_package_conf_items_id       Returns the package id of the intranet-confdb module 

SQL Files

sql/postgresql/intranet-confdb-create.sql        
sql/postgresql/intranet-confdb-drop.sql        
sql/postgresql/upgrade/upgrade-3.4.0.6.2-3.4.0.6.3.sql        
sql/postgresql/upgrade/upgrade-3.4.0.7.2-3.4.0.7.3.sql        
sql/postgresql/upgrade/upgrade-3.4.1.0.7-3.4.1.0.8.sql        
sql/postgresql/upgrade/upgrade-4.0.0.0.0-4.0.1.0.0.sql        
sql/postgresql/upgrade/upgrade-4.0.2.0.1-4.0.2.0.2.sql        
sql/postgresql/upgrade/upgrade-4.0.3.3.7-4.0.3.3.8.sql        
sql/postgresql/upgrade/upgrade-4.0.3.3.8-4.0.3.3.9.sql        

Content Files

www/
      associate-2.adp
      associate-2.tcl Associate the conf_item_ids in "cid" with one of the specified objects.
      associate-delete.tcl Delete rel_ids from acs_rels
      associate.adp
      associate.tcl Allow the user to associate the current ticket with a new object using an OpenACS relationship.
      conf-item-del.tcl Delete conf_items
      conf-item-list-component.adp
      conf-item-list-component.tcl
      index.adp
      index.tcl
      new.adp
      new.tcl Show or create a new configuration item
      nuke-2.adp
      nuke-2.tcl Remove a Conf Item from the system completely
      nuke.adp
      nuke.tcl Try to remove a user completely
      related-objects-component.adp
      related-objects-component.tcl
 


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