Open-Source Enterprise Project Management

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Software as a Service (SaaS) FAQ

For additional FAQ's please see: http://www.project-open.com/en/services/project-open-hosting-saas.html#faq

What kind of support for configuration do you offer when start using Saas?

In case your chosen package does not include any monthly support or in case you do need additional support ]po[ offers a range of services, such as training sessions, configuration support and legacy data import. For additional information please inquire using our contact form. As a SaaS client you'll receive a 10% rebate on our regular prices.

In case you have already used ]po[ in a local environment, additional support might not be necessary. For beginners we recommend contracting at least some 4-6 support hours to streamline the initial phase. Support can be provided by email, chat or by telephone.

We currently using EXCEL/(other tool) to manage our projects. Is there a way to import this existing data to po?

Importing legacy data into a new ]po[ SaaS instance of ]po[ is possible. Please inquire for a detailed quote and tell us about quantity structure, data to be imported (customers, users, projects) and their attributes (Name, email, ...Project Name, Project Nr., ...., etc.).