Intranet Ticket Action

Used by the helpdesk package to allow users to extend the range of actions performed on a ticket.

 

Constant Values

The following values are constants that you should not modify.

However, it's OK to disable these values and to add new ones, where im_categories.aux_string1 contains the URL of the page that should perform the specified action.

­

­       30500 | Close              |
       30510 | Close & notify |
       30520 | Duplicated         | /intranet-helpdesk/action-duplicated
       30530 | Reopen             |
       30590 | Delete             |
       30599 | Nuke               |
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